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I found that they responded immediately to questions about their products and helped me understand just what to order and how to install the straps that I bought. The result is excellent, like new chairs. Thanks for your support. Excellent company.
Product was exactly as described. I called several times with questions, staff was very accommodating, helpful, and courteous. Would definitely, order again. Shipping was prompt, product was received well before date expected.
I had been wanting to re-strap my Brown Jordan chairs for a few years now, however I didn't want to spend several hundred dollars to have them do it. Thankfully I found the slingmaster website and with their products and detailed instructions I was able to do it myself. Have a couple of chairs done and they look great.